We know that when you make a donation – whichever charity you support – you will want to know that the organisation is committed to best practice. It is expected that a charity is responsible in the way that it fundraises, and is dedicated to honesty and accountability.
That is why the Sylva Foundation has signed up to fundraising regulation through the Fundraising Standards Board (FRSB). Membership is a commitment to the highest standards of fundraising. Should there be any concerns about the way we fundraise, we have a robust complaints process in place, notifying the FRSB of any issues raised. It is about being accountable for our actions and ensuring that we put you – our supporters – first.
From now on, you will see the give with confidence tick logo on our website, donation forms and appeals, reminding you of our commitment to best practice in fundraising. We hope that our membership will give you added confidence in our fundraising and, ultimately, encourage more people to provide vital support for our work in reviving Britain’s wood culture.
If you have any concerns about the way we fundraise, please get in touch by calling 01865 408018. For more information about the FRSB, and what our membership means in practice, see www.givewithconfidence.org.uk
Our Fundraising Promise to You:
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable